We explain here, with full transparency, how your personal data is collected, stored, and used.
How Your Data Is Always Protected at Paddypower
Every transaction and piece of personal data is protected with 256-bit SSL encryption — no third party can access this information.
Paddypower never sells or rents your personal data. Your information is used solely to improve our services.
Only the data necessary to deliver our services is collected — we never ask for anything beyond what is needed.
You have the right to know where and how your information is being used at any time.
If any of your account details are incorrect, you can request a correction at any time.
After closing your account, you may request deletion of data that is not subject to legal retention requirements.
By using any Paddypower service, you are considered to have agreed to this Privacy Policy. We present these terms transparently to earn your trust.
Paddypower (referred to hereinafter as "we", "us", or "the platform") is an online betting and gaming platform. We place the highest importance on the privacy of our users and are committed to protecting your personal data.
This Privacy Policy explains what data Paddypower collects, why it is collected, how it is used, and what your rights are. It applies to our website, mobile version, and all associated services.
This Privacy Policy is provided in Bengali. In the event of any legal dispute, the original English version shall be considered definitive.
Paddypower collects two types of data — what you provide directly and what our systems collect automatically. Details are set out below:
| Data type | Example | Collection methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At registration |
| Contact Information | Mobile number, email address | During registration and account updates |
| Financial information | BKash/Nagad number, transaction history | Payment timing |
| Device Information | IP address, browser, operating system | Automatically |
| Usage information | Betting history, favorite games, session duration | While using the platform |
| Communication Logs | Support chat content | Support Contact Hours |
Paddypower never collects or stores your full payment card number or password.
Paddypower uses your data only for specific, lawful purposes. If your data is ever needed for any additional purpose, you will be notified and your consent will be obtained beforehand.
Paddypower does not sell or rent your data. However, limited sharing may occur in the specific circumstances outlined below:
Paddypower has separate data privacy agreements with all third parties it shares information with. They are not permitted to use your data for any other purpose.
Paddypower uses cookies on its website. Cookies are small files stored in your browser that help improve platform functionality.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect platform functionality.
Paddypower uses industry-standard technology and processes to protect your data. Our servers are under continuous security monitoring.
Even after account closure, certain data must be retained for a defined period due to legal and regulatory obligations — typically 5 years.
In the event of a security breach, Paddypower will promptly notify affected users as required by law.
You have a number of important rights regarding your data at Paddypower — and you can exercise them at any time.
You may request details of what personal data we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request the deletion of data that is not subject to any legal retention obligation.
You may request a copy of your data in a machine-readable format.
You may object to your data being used for specific purposes.
You may request that data processing be restricted while an investigation is ongoing.
To exercise these rights support@paddypower-play.com— send us an email and we will aim to respond within 30 days.
Paddypower strictly does not provide services to anyone under 18. Our registration process includes age verification.
If a parent or legal guardian discovers that their child under the age of 18 has created an account on Paddypower, please contact us immediately. We will close the account and delete all associated data.
Paddypower recommends using parental control tools to prevent underage access.
Paddypower may update this Privacy Policy from time to time. The date of any changes will always be shown at the top of the page as "Last Updated".
You will be notified by registered email or via a platform notice when significant changes are made. Continued use of the service after any changes constitutes acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date.
For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us using the details below:
Formal data requests may take up to 30 days to process. Urgent security issues are addressed within 24 hours.
Your data and funds are fully secure. Register with Paddypower and enjoy with complete peace of mind.
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